Frequently Asked Questions
Have questions about our callback service? Find clear answers below and learn how we connect you with real support agents quickly, securely, and reliably.
Your Questions Answered!
Check out our frequently asked questions to learn more about our customer support services and email security, and see how we can assist you.
Can I upgrade or cancel my plan anytime?
Our system uses advanced algorithms to filter out spam and phishing attempts, ensuring only legitimate emails reach your inbox.
What kind of support can I expect?
You can count on 24/7 assistance from our knowledgeable team, providing prompt responses and tailored solutions to your issues.
How does the callback service work?
Is my personal information safe?
Simply fill out the request form with your details and issue. Our system matches you with the right support agent, and you’ll receive a callback within minutes
How fast will I receive a call?
Most users receive a callback within 4–5 minutes. Response time may vary slightly depending on demand, but we always prioritize fast support.
Yes. We use secure systems and encryption to protect your data. Your information is never shared with third parties without your consent.
Do I speak with a real person?
Absolutely. All calls are handled by trained, verified support agents — no bots, no automated systems.
